“The Recovery CEO – Now what?”

As I contemplate the reopening of our company, I now have to consider addressing the following key issues: What will my workforce look like? What capabilities do we have? What has happened to our customer base? What has happened to our supply chain? What businesses do we want to be in? Where will we put our scarce resources?How can I...
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From Zero to Hero!

In summer 2017 Sabine's life was full of health issues, family troubles, job issues and many other problems. Then – while working as an agile coach & scrum master – she decided to treat herself as an agile product. Sabine turned the well-known agile mindset and tools of her trade onto the woman in the mirror and took full responsibility as a Pr...
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Never Waste a Good Crisis – Renewal, Responsibility and Climate Change

The idea of change before crisis hasn't taken hold in the majority of personal or business contexts. Running on autopilot is the ingrained pattern, making the Covid-19 interruption and crisis especially important. Every aspect of it prepares companies and humanity for the more subtle, yet high risk upset of impending climate change. With business d...
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5 Critical Insights that Drive Remote Teamwork

A crisis creates space. Opens us to the unknown. Takes us to places within ourselves we never knew. When the world is in chaos, we need more than hope. We need a way to tap into what we have learned and use this to create the new future, together. Work is a vector for human connection and mutual meaning-making if we choose. To activate this potenti...
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MANUFACTURING

1. CHALLENGE 

High absence and turnover of front-line teams, chronic conflicts and quality issues between shifts, poor housekeeping, quality issues and disorganization pushing up costs and poor on time delivery.

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HEALTHCARE

1. CHALLENGE 

Federal regulations imposed strict new restrictions on the way pharmaceutical companies operate with doctors and hospitals, constraining their traditional sales and marketing activities. A new way of creating value was necessary.

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SOCIAL AND MASS MEDIA

1. CHALLENGE 

A seismic technological shift from analog to digital completely changed how media was being used by consumers. The advent of digital required all the processes of journalism, news, current affairs, music and arts programming to be redefined, or the business would cease to exist.

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MINING

1. CHALLENGE 

SAP was stalled in the launch of the world’s largest implementation of its ERP system with one of world's largest mining companies. Continued delays could result in a fatal failure to deliver to their markets and customers. This would severely impact share price, global trust in the corporate brand and countless millions in recovery costs and lost revenues.

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FINANCIAL SERVICES

1. CHALLENGE

A key segment of high value customers of a major international bank were not being serviced in an effective and timely manner. This resulting in millions of dollars loss of potential income. The promises made of being responsive to the segment were genuine and sincere, but the harder staff and the organization worked the more they found themselves in the same place.

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